Information on services

Here you will find useful information to make the most of your holiday in our village 🙂
Find out how to use all the services offered by the Jumbo Hotel.

Free of charge in the entire Jumbo hotel. Password: hotel2018
- Breakfast: entrance time 7.30 - 8.45 a.m. (last time to leave the hall)
- Lunch: entrance time 12.15 - 13.15 (last time to leave the hall)
- Dinner: entrance time 7.15 p.m. - 8.15 p.m. (last time to leave the hall).
- Breakfastentrance after 9.00 a.m., hall door closing time 10.00 a.m., buffet closing time 10.15 a.m.
- Lunchentrance after 1.30 p.m., hall door closing time 2 p.m., buffet closing time 2.15 p.m.
- Dinner: entrance after 8.30 p.m., hall door closing at 9 p.m., buffet closing at 9.15 p.m.
We remind you that full board starts with lunch on the day of arrival and ends with breakfast on the day of departure.
Meals not taken (including lunch on the first day in the case of afternoon arrivals) will not be deducted from the final bill.
We remind you of the possibility of packed lunches and/or lunches on the beach. Ask for information at reception.

The cost of any extra meals:
- 25 € per person for adults,
- 20 € per age group from 5 to 15 years
- 15 € for children aged 2 to 4.
The pool is open from 09.00 to 19.00with a lunch break for the rescue personnel from 1 p.m. to 2 p.m.
For security reasons, entry outside permitted hours is prohibited.
Token 5 € with 15-minute cycles for mini pools for up to 5 people at the same time.
The parking included in the All Inclusive formula is located in 2 km distance, served by free shuttle H24.
The parking area is fenced, video-monitored and secured.
We also have other pay car parks in the vicinity of the hotel.
All parking spaces are accessible from 12 noon on the day of arrival and must be vacated by 10 a.m. on the day of departure.

Other parking options available, not included in the All Inclusive formula:
- Jumbo Parking: adjacent to the facility, fenced and under video surveillance, by reservation only while spaces last, at a cost of 9 € per day.
- Parking space in the Via Nervi car park: located to the side of the building, always by reservation only and subject to availability, at a cost of €12 per day.
No payment is accepted for consumptions at the bars and poolside. In order to consume, it is compulsory to show the card handed in at check-in.
Here are some paid services you can have for an even more comfortable, complete and relaxing holiday:

At the beach (to be paid directly to the lifeguard):
- Parasol in the first two rows
- Suite by the sea
- Parasol even on the day of departure
- Dog area.

At the hotel:
- In-room minibar: 5 € per day
- Extra meals, in the case of non-full board formulas
- Car parking if not included in the All Inclusive formula
- Admission tickets for all theme parks on the Riviera at discounted prices and with countless benefits
- Drinks at the in-house bar and pool kiosk (also in the case of the All Inclusive formula)
- Whirlpools in the pool (token 5 € for 15-minute cycles for up to 5 people at the same time).
To call reception from one of the rooms in the Jumbo Hotel, dial 9.
To communicate with other rooms: enter the room number.
If you are staying at the Abay Hotel to communicate with the Jumbo reception, call 0541 370619.

Valuables:
Safe available free of charge in the room, to be left open on departure. The management is not liable for valuables or objects left unattended.

Television:
In the afternoon and at night, it is recommended to moderate the volume.
 
Towels:
Only towels left on the floor or in the shower will be changed. We thank you for a responsible choice that avoids unnecessary waste.

Air conditioner:
It is recommended not to leave the air conditioner on with the window open to avoid unnecessary waste and unpleasant condensation in the room.
A small oasis of relaxation to experience unforgettable moments and purify mind and body.
You can book one of our wellness courses with:
- Turkish bath with chromotherapy
- Chromotherapy/aromatherapy showers
- Chromotherapy whirlpool bath.
Find out the details on the dedicated page.
The bathing establishments all belong to Bradipo Beach and are located right in front of the hotel. To get to the beach, all you have to do is cross the street and show the voucher given to you upon check-in at the chosen bathhouse.
Read the details on the dedicated page.
Animation present every day at the hotel and on the beach. Always check the animation board.
Available free of charge, ask for regulations at reception.

If you stay at the Abay hotel, you will have a bicycle at your disposal for your transfers between hotels.
Unlimited entry to the waterslides for All Inclusive customers.
How to get thereBus number 11, stop 38.

At the Beach Village Riccione you can spend a fun-filled day with swimming pools, water slides suitable for all ages, water aerobics classes, entertainment for adults and children, mini club, sports fields, relaxation area and direct access to the beach. It is perfect for families, groups of friends or couples looking for fun and relaxation by the sea. It also includes catering and dedicated services.
- Tuesday morning in Miramare, via Oliveti
- Wednesday and Saturday mornings: Rimini Centro
- Thursday morning, Bellariva, seafront
- Friday morning, Riccione.
Rooms must be vacated no later than 10 a.m.. Hand in your keys and cards at reception.

Account balance:
The balance of the account must be settled by the evening before departure for payments by cash, credit card or debit card. The balance of the account by bank transfer must be settled by the evening of the day of arrival. In any case, payments by bank transfer will not be accepted later than three working days before departure.
We do not recommend paying the balance on the morning of departure to avoid long waits.
Prices do not include tourist tax, which amounts to €2.50 per day per person (over 14 years of age), applied up to a maximum of 7 consecutive nights.
To be paid in cash directly at the hotel.
Smoking is strictly prohibited throughout the hotel.
Penalties ranging from €27.50 to €275.